December 19, 2008, Newsletter Issue #199: E-mail for Honest Communication

Tip of the Week

E-mail may be the best way for employees to discuss each othersī work honestly. In one study, 117 students to rated a hypothetical studentīs resume in person, over the phone, or by e-mail. Students that used e-mail were more comfortable providing honest negative feedback and were less likely to distort the message with politeness.

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